Privacy Policy and Personal Information Protection
Last updated: February 19, 2026
1. Introduction
This Privacy Policy describes how Bulzai Golf (hereinafter referred to as the “Organization”) collects, uses, retains, and protects the personal information of its customers, visitors, and users of its website, in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Québec), as amended by Law 25.
By browsing our website, placing an order, or using our services, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal information in accordance with its terms, where applicable.
2. Purpose of the Policy
This Privacy Policy aims to:
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Inform individuals of the types of personal information collected
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Explain the purposes for which such information is used
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Describe the measures implemented to protect personal information
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Explain the rights of individuals and how they may be exercised
3. Personal Information Collected
Depending on the context, the Organization may collect the following types of personal information:
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First and last name
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Postal address and email address
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Telephone number
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Customer account information
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Payment information (processed by certified third-party providers)
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Purchase and browsing history
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IP address and approximate location data
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Marketing preferences and interests
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Communications with customer service
Payment information is never stored directly by the Organization.
4. Purposes of Collection and Use
Personal information is collected and used for the following purposes:
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Processing and delivering orders
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Managing customer accounts
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Providing customer support
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Improving user experience and website performance
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Conducting statistical and performance analyses
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Sending promotional communications (with consent)
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Complying with legal and regulatory obligations
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Preventing fraud and ensuring security
Certain data may be used in aggregated or anonymized form for analysis and continuous improvement purposes.
5. Consent
Where required by law, the Organization obtains clear, free, and informed consent before collecting or using personal information.
Consent may be withdrawn at any time, subject to legal or contractual obligations, by contacting the person responsible for the protection of personal information.
6. Cookies and Similar Technologies
The website uses cookies and similar technologies to:
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Ensure proper website functionality
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Remember shopping cart contents and user sessions
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Analyze website traffic (e.g., Google Analytics)
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Improve website performance and user experience
Upon your first visit, a cookie consent banner allows you to accept, refuse, or customize the use of non-essential cookies.
You may modify your preferences at any time through your browser settings.
7. Disclosure and Transfer of Personal Information
Personal information may be disclosed to third parties only when necessary, including:
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Service providers (payment processing, shipping, hosting, marketing)
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Cloud-based and technology service providers
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Government authorities when required by law
Personal information may be hosted or processed outside Québec or Canada. When required, a Privacy Impact Assessment (PIA) is conducted to ensure adequate protection.
The Organization does not sell or rent personal information.
8. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Once the retention period has expired, personal information is securely destroyed or anonymized.
9. Security Measures
The Organization implements reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, loss, theft, or misuse.
10. Confidentiality Incident
In the event of a confidentiality incident presenting a risk of serious harm, the Organization will:
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Take measures to reduce the risk and mitigate impacts
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Record the incident in an internal register
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Notify the Commission d’accès à l’information du Québec, where required
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Notify affected individuals, as required by law
11. Automated Decision-Making
Where personal information is used in an automated decision-making process, individuals may request:
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Information regarding the logic involved
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A review of the decision by a human representative
12. Your Rights
In accordance with applicable law, you have the following rights:
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Right of access to your personal information
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Right to rectification
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Right to withdraw consent
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Right to erasure (deletion)
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Right to de-indexation
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Right to data portability
Requests must be submitted in writing. The Organization will respond within 30 days, subject to statutory exceptions.
13. Person Responsible for the Protection of Personal Information
Person Responsible for the Protection of Personal Information
Bulzai Golf
350 Notre-Dame Street
Repentigny, Québec, J6A 2S4
Email: legal@bulzaigolf.com
14. Changes to This Policy
The Organization reserves the right to modify this Privacy Policy at any time. The version in effect is the one published on the website as of the date indicated above.